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I purchase the Felicity Collection item # 300345Q Queen bed from American Furniture Outlet on 1233 Sand Lake Road Orlando fl 32809 I received my furniture September 15th 2017 I called immediately spoke to Chance Cook and reported that the Headboard was damaged.Immediately he said that he will reported and replace it as soon as possible.

Then I went to the store Saturday September 16th and return the item and received a business card from Harley stating he will replace it. NOw its already a week later and nothing has been done. According to the store you are refusing to replaced the head board.

Please contact me as soon as possible to resolved this situation.My name is Ivette Espinosa number is 407-6031888 Thank you

Review about: Coaster Furniture Felicity Bed.

Reason of review: Damaged or defective.

Monetary Loss: $550.

Preferred solution: Deliver product or service ordered.

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