Coaster Furniture
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Coaster Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coaster Furniture has 1.9 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Design is appealing enough to overlook the cheap parts, Look, Looknice.
Cons: Customer service, Worst in my whole life, Terrible quality.Recent recommendations regarding this business are as follows: "Terrible Customer Service", "Do not purchase Coaster furniture", "Check reviews for a company before buying.", "Never again geronima is a lair and no help", "DONT buy Coaster Furniture. Horrible customer service".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Coaster Furniture has 1.9 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Design is appealing enough to overlook the cheap parts, Look, Looknice.
Cons: Customer service, Worst in my whole life, Terrible quality.Recent recommendations regarding this business are as follows: "Terrible Customer Service", "Do not purchase Coaster furniture", "Check reviews for a company before buying.", "Never again geronima is a lair and no help", "DONT buy Coaster Furniture. Horrible customer service".
Most users want Coaster Furniture to offer a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Coaster Furniture Reviews
"Furnirure assembly"
They were very friendly and very helpful and Email the instructions I was looking for within of couple of minutes. I was never pissed to begin with. It might...
"Need parts to replace base on item 2946"
Base of chair has broken and the bearings on the chair are bad . I would like to get replacement parts to repair it or get a full replacement chair
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beaumont, Texas
Retailer Issue
I purchased one of your products from Bed Bath and Beyond/Overstock
Coaster Furniture Adabella White / Chrome Metal Coffee Table - 51.00"W x 27.50"D x 18.00"H table. The table was cracked when I opened the package.
I contacted Bed Bath and Beyond/Overstock for a return/refund over two weeks ago.
When I finally got someone on the phone I was told they had to contact Coaster Furniture.
O would like to have this table returned and a refund back from them. I paid them and not you all I am not sure why they are trying to shift the responsibility onto Coaster Furniture.
I paid them 718.00 for the table and now I can not get a return label to get my refund back. HELP
Iron Mountain, Michigan
Need parts to replace base on item 2946
Dallas, Texas
For replacement parts
Wellington, Florida
Parts missing from order.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Replacement parts
Preferred solution: Replacement parts
Orange, New Jersey
Furniture is horrible
- Chairs are not safe
Preferred solution: Full refund
User's recommendation: Do not purchase Coaster furniture
Conroe, Texas
CUSTOMER SERVICE
Preferred solution: Let the company propose a solution
User's recommendation: Terrible Customer Service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost pedestal leg
Ticket number 21062****Nothing
I told them im missing the entire pedestal leg and they only sent the post and screws. Still can not use the table after weeks and weeks.
Geronima was going to send me the final pieces a d then cancelled the next day.
Management was no help to order last pieces. Call bbb asap
I am missing the mounting plate and the bottom frame. No help at all
They will not give me the information i nee the replace the missing parts. Dont care if i cant use the table i paid real money for.
Complained about not being able to use it and the agent would just stay quite on the line. Told me to throw it away instead of helping me. They have the parts but wont send it to me or tell me what the parts item numbers are. They are blaming amazon for losing it but to wasn't shipt by prime so Amazon is blaming them.
No can help me and it so upsetting that this company doesn't care. They have the replacement parts but wont send it to me even though they are supposed too according to their warranty. Bunch of lies. So sad because they have very nice modern furniture but horrible customer service.
I see other people have been receiving their items in pieces and they are lost.
Management literally doesnt care and would close the ticket in a second instead following their own guidelines. 1000% reporting to bbb
Preferred solution: Deliver product or service ordered
User's recommendation: Never again geronima is a lair and no help
Screw won't fit. Hole too small. I'm not mad just need guidance
Preferred solution: The correctly drilled part.
Absolute crap packaging
- Attractive table before it was ruined by their packaging
- Terrible quality
- Packaging ruined the item
Preferred solution: Apology
User's recommendation: Check reviews for a company before buying.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Broken furniture
Preferred solution: Price reduction
User's recommendation: Do not do business with this company.
Charging port in console shorted out for no apparent reason, only year and half old.Can't reach anyone to answer questions on how to fix
- Looknice
- Customer service
- Terrible quality
- Customer service low quality
Preferred solution: Let the company propose a solution
User's recommendation: DONT buy Coaster Furniture. Horrible customer service
Defective furniture
- Looknice
- Leather peeling
Preferred solution: Let the company propose a solution
User's recommendation: I would not recommend Coaster furniture.
Information on item
Preferred solution: Please I want to receive the missing parts of the bed, In case that you don´t have them ask for money refund
User's recommendation: call and ask before you buy something, in how many boxes will you receive your furniture
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Holes drilled wrong size
- Design is appealing enough to overlook the cheap parts
- Look
- Customer service
- Not getting what i paid for
Preferred solution: Deliver product or service ordered
User's recommendation: Forget it and go where you can see what you are getting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
“Leather couch peeling
- Design is appealing enough to overlook the cheap parts
- Not getting what i paid for
- Worst in my whole life
- Terrible quality
Preferred solution: Full refund
User's recommendation: Do not buy anything from this company
About
Coaster Furniture will help you to equip dining room, bedroom, kitchen, living room and home office. Youth furniture and room accessories are represented along with the mentioned sets. The furniture is made in the United States. New catalogs are regularly published on the corporate site of Coaster Furniture in order to attract new clients. Besides, the company offers a variety of lamps. More than 100 types of lamps are advertised in different sources. The customer can do the projects by themselves or cooperate with hired designers. Mailing list is another important option offered by the mentioned company. It contains information about updates ad assortment and is free for all followers. You can stay connected with Coaster Furniture with the help of its social networks profiles.
Coaster Furniture is ranked 408 out of 2284 in Furniture and Decor category
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that isn't real leather to begin with. lol. all fake leather peels off that is why it is cheap